Manhattan Home Design, a furniture business focusing on mid-century modern and contemporary items, placements itself as a provider of " inexpensive deluxe." The company supplies a curated collection of furniture, consisting of iconic recreations and original designs, aiming to bring premium, stylish pieces to a large target market.
Brand Ideology and Products
The brand's core philosophy, as highlighted by CEO Becca Polak, is to give functional and fashionable furniture that forms the way individuals live. Polak, a former business lawyer who got Manhattan Home Design in May 2024, brings a focus on customer-centric solution and quality. The business's magazine consists of preferred items like the Mario Bellini Sofa and the Ducaroy Sofa, often made with high-end products such as Italian natural leather and velvet.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed consider Manhattan Home Design Reviews from both the business's site and independent review systems reveals a blended image. The Sitejabber site provides a especially informing viewpoint, with an overall score of 2.6 out of 5 celebrities, recommending a pattern of consumer dissatisfaction.
Favorable Responses:
Many customers praise the visual and high quality of the furniture, keeping in mind that pieces typically exceed assumptions in terms of material and workmanship.
Some reviews from the firm's web site emphasize items as "statement-making" and "exactly what I needed to pull the room together."
Older reviews from third-party sites also discuss positive experiences with item high quality and timely delivery.
Negative Feedback:
Extra recent reviews on independent websites like Sitejabber and Houzz paint a less beneficial image, with regular grievances concerning service, value, and deceitful marketing.
Typical complaints highlighted on Sitejabber Manhattan Home Design and other platforms include:
Poor customer support: Clients report a lack of communication and problem fixing concerns.
Misleading methods: There are points out of items being detailed as "in supply" when they are not, along with a "bait and switch" approach with furnishings quality and sales.
Shipping and distribution issues: Long delays, unfinished orders, and damaged products upon arrival are regularly cited.
Trouble with returns and refunds: Clients have reported considerable obstacles in obtaining refunds or replacements for harmed or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the chief executive officer and owner of Manhattan Home Design. Her history is in the company and legal world, and she acquired the business with the goal of enhancing the online furnishings shopping experience. She is additionally a factor to the business's blog, where she writes about interior decoration trends and suggestions. Her management is concentrated on curating timeless, premium items and transforming the company's reputation via a extra customer-centric approach.